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Hotels, like any other public place, have a duty of care to protect customers from harm. However, accidents in the form of slips, trips and falls, as well as those from faulty equipment have been known to happen. If a hotel has caused you injury, you may be entitled to claim occupiers liability compensation, even if they have tried to sign your right away to do so.


foot injury compensation, crush foot claims solicitors Cardiff

Top London hotel compensates injured staff member

Posted in: Foot InjuriesHotel AccidentsPublic Place AccidentsWorkplace InjuriesWorkplace Slip

A 63-year-old employee of the five star Savoy Hotel in London has received £9,000 in compensation for an injury he received whilst in their employ. Mr Luis Castillo, from Croydon, had been working for the luxury hotel for 17 years, and was hoping to continue in his role of waiter and sommelier until his retirement. Following the accident, however, he became unable to stand for long periods of time due to the injury he had sustained to his foot.  Mr Castillo had been moving through the kitchen area carrying a tray with…

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Supporting People Suffering From Personal Injury - Accident Lawyers Cardiff - Free Claim Assessments

Faulty shower causes holidaymaker to slip

Posted in: Accidents and Sickness AbroadArm InjuryHotel AccidentsPublic Place Accidents

A package holidaymaker has been awarded £22,000 after sustaining injuries following a slip in her hotel bathroom.  The claimant broke her arm and tore ligaments after slipping on water leaking from a defective shower head whilst on holiday abroad. The injured party had previously reported the problem to the hotel’s management, but nothing was done to repair the fault. The holidaymaker decided to claim for compensation and appointed solicitors. Her solicitors contacted the holiday company and informed them of her intent to claim. The holiday company passed the case on to their insurers…

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Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

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13 September 2021

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Very professional service friendly and helpful

13 September 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Lovely friendly and polite people, very professional over the phone and was willing to breakdown all the long confusing words, ever so helpful

10 September 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

I was treated exceptional by all who I have spoken to and have been talked through everything so I understand what is going to happen. This is my first time in contacting a injury expert and I would definitely recommend them in the future.

7 September 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

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31 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

I am happy with the lady I talked to, she was very patient, helpful & nice, really appreciate, thanks

24 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Very polite and helpful!

23 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Contacted me really quickly after I enquired online. The lady who took my details was great.

14 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Very polite and understanding lady on end of phone. Was very professional and easy to talk to. Hoping to get my medical claim resolved ASAP.

14 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

I can’t rate this company highly enough. I was very sceptical at first as I had not had any dealings with this sort of thing but believe you me, they were very good to me right from the start. There is no pushing you to do anything you don’t want to do, they are always simply sympathetic with your plight. I didn’t think I’d stood a chance but they came through for me for which I am very grateful. Believe you me they are first class.

12 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

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11 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Very helpful from start to end cannot ask for a more accurate response as I received very professional and efficient

10 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

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First point of contact couldn't be more helpful, I fired plenty of questions and answered they promptly. Put my mind at easy. Thank you.

9 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

The advisor was very clear and polite on dealing with my case!

7 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Easy to talk to, and understood my concerns

6 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Amazing and quick at responding to my online query

5 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Excellent, helpful at a stressful time

4 August 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Very understanding and co-operative

14 June 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

The initial contact was amazing, the representative was so polite and professional and the format was easy to follow. My case has been taken to the next stage and I look forward to see how things progress.

14 May 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

I was undecided whether I wanted to make a claim because of the hassle involved, which I could well do without, mainly because of the ongoing problems after my injury. After contacting, it became clear that it is a very professional company & the inquiry was dealt with promptly & professionally with a pleasant manner. I got a decision on whether I had a claim very quickly without too much hassle.

14 February 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Extremely helpful and empathetic staff. Highly professional and quality prompt delivery of their service.

12 February 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Everything went like clockwork, professional from start to finish, everyone knew what they were doing and triple checked everything

8 February 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Very professional and helpful. Said that they would call at a certain time, and they did on time every time.

14 January 2021

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Great advisor, very professional

14 November 2020

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Spoke to a lady called Natalie who was really helpful and easy to talk to. She was professional and considerate to my needs. Good service hopefully this can help to get the ball moving.

14 September 2020

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo

★★★★★

Felt the team listened to what I had to say and dealt with everything professionally. Quick service too.

9 September 2019

Accident Claims Cardiff 253, Park Conservative Club, 209 City Rd Cardiff CF24 3JD $ 02921 682 687 Accident Claims Cardiff Logo
5/5 Based on 26 Reviews

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